Type the of your camera or NVR into the address bar. Log in with your username and password. Step 2: Download the Plugin
Under "Allow sites to be reloaded in Internet Explorer mode", switch the dropdown to . Click Restart to relaunch Edge. 2. Configure Internet Options (ActiveX Settings)
Upon logging in, you will likely see a prompt or a message stating "Plugin not found" or "Please install the plugin".
The NetSurveillance web plugin is a browser extension primarily built on technology. It is widely used by generic, unbranded, or OEM IP cameras and DVRs (often running XMeye firmware or Xiongmai hardware).
| Approach | Method | Security Level | |----------|--------|----------------| | | Run Internet Explorer mode in Edge, or use Pale Moon 32-bit (with NPAPI enabled) only on a isolated, non-critical machine. | Moderate (air-gapped recommended) | | Switch to VMS software | Download a modern Video Management System (e.g., Blue Iris, iSpy, ZoneMinder, VLC with RTSP) to access camera streams via RTSP/ONVIF. | High | | Upgrade firmware | Check if your device has a newer firmware that supports HTML5/WebRTC (no plugin required). | High | | Use the mobile app | Most old DVRs still work with their proprietary Android/iOS apps (more secure than web plugins). | Moderate | netsurveillance web plugin download
Because the plugin relies heavily on legacy ActiveX technology, your installation success depends on using the correct browser and settings. Step 1: Open the DVR/NVR IP Address
Instead of a browser, use dedicated video management software on your PC. Xiongmai devices work natively with or VMS software. These programs run as standalone Windows applications, completely bypassing browser compatibility issues, and automatically detect your cameras on the local network. 2. Mobile Applications
Use the plugin only as a temporary bridge. Invest time now in exploring the alternatives—your future self (and your IT security team) will thank you.
This comprehensive guide covers how to safely download, install, and configure the NetSurveillance plugin, along with solutions for modern browser compatibility issues. What is the NetSurveillance Web Plugin? Type the of your camera or NVR into the address bar
If you cannot get the web plugin to work due to strict corporate network policies or operating system limitations, stop using the web browser entirely. Instead, download the official standalone desktop software for Xiongmai-based DVRs:
Instead of using the web plugin:
If Windows prevents the installation due to an untrusted publisher, bypass the warning by clicking "More Info" and then "Run Anyway" . Ensure you downloaded the file directly from your local hardware device to avoid security risks. To help find an alternative solution, please let me know: What are you currently running? What web browser do you prefer to use?
Restart Edge, navigate to your DVR IP address, click the three dots menu in the top right, and select . Method 2: IE Tab Extension (Chrome & Firefox) Click Restart to relaunch Edge
Built by "Hangzhou male Mai Information Co," the plugin uses a TCP-based protocol sometimes referred to as "DVRIP" or the "Sofia" protocol. ActiveX was standard in the era of Windows XP and Internet Explorer, offering deep access to system hardware. However, this deep access also creates security risks, which is why modern browsers like Google Chrome, Mozilla Firefox, and Microsoft Edge have severely restricted or completely disabled NPAPI (Netscape Plugin Application Programming Interface) support.
Instead of searching the risky internet for a download link, let the device give you the file.
If you must continue using the NetSurveillance web plugin, follow these guidelines:
If you are using Microsoft Edge on Windows 11, you may need to enable "Internet Explorer Mode" in the browser settings to allow the ActiveX plugin to function correctly.