The tool is designed to support a wide range of Canon copiers, including Digital B&W, Color imageRUNNER, imagePRESS, and Color Laser Copiers. However, it is crucial to use the correct version of SST for your specific device. For the latest devices like the , official service manuals explicitly require using SST version 4.81 or later to perform any firmware upgrades.
Before using this tool, keep the following critical warnings in mind:
: Click the Register Firmware button on the main interface. Download Canon Service Support Tool Sst Software V4
Native support for Windows 2000, XP, and Vista (32-bit).
Proper installation prevents connection drops and communication errors during delicate firmware writes. The tool is designed to support a wide
The SST has been under continuous development, with each version introducing support for new device families, bug fixes, and interface improvements. The following chart details the evolution of the software, showing the progression from version 4.41Ea to 4.75Ep.
Download the SST self-extracting executable (e.g., SSTv422Et_Setup.exe ) and extract it to a dedicated folder on your hard drive. Before using this tool, keep the following critical
| Version | Release Date | Key Features & Improvements | | :--- | :--- | :--- | | | 2015-05-28 | Additional language support (Arabic, Basque, Malay), log collection improvements, and several bug fixes. | | v4.74Em | 2014-05-12 | Official support for Windows 8.1 , reduced startup time, improved verification functions, and bug fixes. | | v4.72Ek | ~2013 | Enabled multiple file upload cancellation and introduced network-based data upload/download. Supported imageRUNNER ADVANCE series. | | v4.63Eg | ~2013 | Introduced support for imagePRESS C7010VPS Series. | | v4.52Ec | ~2012 | Enabled support for the imageRUNNER ADVANCE C2030 series. | | v4.41Ea | ~2012 | First version to support USB memory device data export. | | v3.22Ef | ~2005 | Added batch mode for registering multiple data files. |
The software is designed to manage the internal software components of Canon devices:
Minimum 166 MHz processor and 16 MB RAM (32 MB recommended).
If you are an authorized service provider who has obtained the official software from the e-Support portal, the installation process is straightforward. The current v4.x branch of SST supports modern operating systems, including and later, addressing compatibility issues from earlier versions.