Important Maintenance Note: Resetting the digital counter tricks the printer into thinking the physical waste pads are empty. If you reset the printer multiple times without eventually opening the casing and replacing or washing the physical foam pads, excess ink will eventually overflow out of the bottom of the printer casing and ruin your desk or floors.
Turn off the printer using its physical power button. (It may take a few seconds to shut down completely while it saves the settings). Wait 10 seconds, then turn it back on normally. Your 5B00 error code will be gone. Critical Troubleshooting and Errors Error Code / Issue Root Cause Error Code: 006
Resets the internal counter that tracks waste ink levels, allowing the printer to function after reaching its programmed limit. Supported Models: Specifically designed for newer Canon series including the G1000, G2000, G3000 series, and MG24XX, MG25XX, E400, MG29XX
Look at the top drop-down menu labeled USB PORT . If your device is correctly configured in service mode, a valid port ID (e.g., USB001) will display automatically. service tool v4720 download verified
: Ensure you're downloading from an official or reputable source. Official manufacturer websites or well-known software repositories are typically safe.
A dialog window reading "A function was finished" will pop up. Click OK .
Turn off your printer completely, but leave the power cable plugged into the wall. (It may take a few seconds to shut
Hold the button (red triangle), then press and hold the Power button.
The software interface will open, automatically detecting the connected printer on its USB port. Step 3: Clear the Waste Ink Counter Locate the section on the main tab.
Turn off the printer, wait a few seconds, and turn it back on. Troubleshooting: Why Service Tool v4720 Fails Critical Troubleshooting and Errors Error Code / Issue
: Repeatedly resetting the waste ink counter without physically replacing or cleaning the ink absorber sponge can lead to ink spills inside the printer. Comparison of Reset Methods Ease of Use Risk Level Service Tool V4720 Moderate (Requires Service Mode) Often Paid/Hard to find Low (if source is verified) Button Sequence Difficult (Complex timing) High (Easy to fail) WIC Reset Utility Easy (Automated) Paid (Key required) A recommended source to download the V4720 Service Tool.
: Forces deep ink flushes for clogged nozzles. Supported Printer Models
Connect the printer to your PC via a (Wi-Fi connection will not work).
Before using the tool, you must put your Canon printer into . If you don't do this, the tool will not function. Step 1: Enter Service Mode Turn off the printer (but keep it plugged in). Hold down the Stop/Reset button (red circle).