Share database access across a local network so your sales, marketing, and support teams stay aligned. System Requirements and Compatibility
If you're still using BCM 2013, are you looking to to a new system, or are you trying to keep the legacy system running ? Knowing this can help me provide the best next steps. looking for Business Contact Manager (BCM) replacement
The compatibility pack was designed to work with both Outlook 2010 and Outlook 2013, allowing users to upgrade existing BCM databases to work with the newer Outlook version. business contact manager for outlook 2013
: When trying to migrate from BCM 2010 to BCM 2013, some users found that the database tool couldn't find their existing databases. Workarounds included backing up the 2010 database and restoring it to a new 2013 database.
“BCM 2013 vs. modern CRMs: What we gained in cloud, we lost in simplicity.” Share database access across a local network so
Despite being discontinued, some small businesses still use because of specific advantages:
You could create marketing campaigns (email blasts, mailings, phone calls) and track which business contacts were part of which campaign. You could then measure how many opportunities originated from a specific marketing effort. looking for Business Contact Manager (BCM) replacement The
Business Contact Manager (BCM) for Outlook 2013 was a customer relationship management (CRM) add-in developed by Microsoft. Designed specifically for small to medium-sized businesses (SMBs), BCM extended the native contact management capabilities of Outlook by adding sales opportunity tracking, marketing automation, project management, and detailed business history. Although Microsoft discontinued BCM after Outlook 2013 (it is not compatible with Outlook 2016 or later), the system remains a significant case study in integrated desktop CRM. This paper details its architecture, core features, data management capabilities, synchronization mechanisms, and practical deployment considerations.