If you experience audio stuttering, pairing failures, or charging issues, use these standard troubleshooting techniques. Potential Cause Completely drained battery Connect to a power source for 30 minutes and try again. Bluetooth pairing fails Interference or old cache data
: While the device is powered on, simultaneously press and hold the Volume Up (+) and Play/Pause buttons for approximately 5–6 seconds until the unit shuts down. 4.2 Battery Longevity and Safety
If you own two identical Xertmt Bluetooth speakers, you can pair them together to create a true left-and-right stereo soundstage. xertmt bluetooth speaker manual
USB-C Charging Cable (or Micro-USB, depending on the specific model variation) 3.5mm AUX Audio Cable Detachable Carrying Strap (for outdoor models) User Quick-Start Guide Button Layout and Controls
"Forget" the speaker in your phone's settings, restart the phone, and re-pair. Distance or physical barriers If you experience audio stuttering, pairing failures, or
: Connects two identical Xertmt speakers together for true left-and-right channel stereo sound. Back Port Compartment (Under Rubber Flap)
Move away from microwave ovens, large metal structures, or high-traffic Wi-Fi routers, which can disrupt wireless audio signals. No Sound is Playing Back Port Compartment (Under Rubber Flap) Move away
Even if your speaker features an IPX-rated water-resistant shell, do not submerge it entirely in pools, oceans, or baths.
What’s good
Common Connection Ports:
Tap to pair. A confirmation tone will play once linked.