What specific are you seeing during the import?

Traditional online activation requires the Deep Freeze console to communicate directly with Faronics servers via Port 443. In high-security environments, such as government labs or remote industrial sites, these ports are often blocked. Offline activation bypasses this by manual data transfer. The process relies on a unique hardware identifier (CID) generated by the local machine. This identifier ensures that an activation response file is cryptographically locked to one specific motherboard, preventing unauthorized cloning of license keys across multiple devices. Generating the Request File

: Once Faronics processes your request, they will email you an Activation Response File . Save this file back to your USB drive. Step 3: Apply the Response File

Then green text: "License renewed. System frozen indefinitely."

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Take your USB drive containing the request file to an internet-connected computer.

Open the or the local client interface (press CTRL+ALT+SHIFT+F6 or Shift + double-click the tray icon). Navigate to the Licensing or Status tab. Select Activate Offline and click Next .

Follow these steps to ensure you get it right the first time. If at any point you encounter issues, Faronics support is available by phone (604-637-8271 or 1-800-943-6422 in North America) or email at activation@faronics.com .

A progress bar.