The Hardware Information Does Not Match With Your Dongle Please Contact Autodata — Fresh & Validated

If these steps do not resolve the issue, you should contact the Autodata Support Team directly to verify your license status or replace a faulty dongle. Dongle Error Codes - GRAFIS Software eGbR

Look for , HASP Driver , or SafeNet software. Uninstall the existing driver.

Look for keys related to your dongle driver (such as Sentinel , hasp , or Hardlock ). If these steps do not resolve the issue,

This message indicates the software detected a mismatch between the vehicle or software hardware ID and the security/licence ID on the AUTODATA dongle (hardware key). The application refuses or limits functionality because the dongle’s credentials do not match the expected hardware signature.

If your motherboard died and you replaced it, AutoData sees your PC as a completely new machine. You can sometimes trick the system: Look for keys related to your dongle driver

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.

Verify the pattern displays standard configurations like dd/MM/yyyy or MM/dd/yyyy . If it shows shortened two-digit configurations ( yy ), reset it back to the four-digit year standard. Click Apply to push the structural system changes live. 4. Clear and Regenerate the Licensing Registry If your motherboard died and you replaced it,

Windows may disable the USB port to save power, causing the software to lose the connection to the dongle during operation. Troubleshooting Steps Restart and Reinstall Drivers:

If you face persistent local issues, consider upgrading to . This browser-based version needs no dongle or driver installations. It’s a modern, flexible solution that avoids hardware-related problems entirely.