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Pirated instances lack critical security patches, leaving your clients vulnerable to supply-chain attacks.
Effective management of your ScreenConnect license key involves:
ScreenConnect offers flexible pricing plans designed for a range of needs, from a single technician to large enterprises. It's important to note that all prices listed are per month and billed annually unless stated otherwise. The platform also provides a free trial for new users to test the software.
[Log into Web Console] ➔ [Go to Admin Page] ➔ [Select Status Dashboard] ➔ [Click Edit License] ➔ [Paste Key & Save] Screenconnect License Key
This error occurs if your maintenance plan or subscription has lapsed. On-premise installations with perpetual licenses will continue to function on the last version released before expiration, but upgrading to a newer software version without renewing your key will trigger this block. To resolve it, downgrade to your eligible software version or renew the contract. "Max Sessions Exceeded"
: Cracked binaries often contain ransomware or spyware.
: Note that ConnectWise has recently transitioned many users away from older "free" plans. As of late 2025, many free legacy licenses have been sunsetted or converted to evaluation versions . Critical Security Updates for On-Premises ScreenConnect Now Requires Code Signing Certificate (Azure) The platform also provides a free trial for
Open your browser and log into your ScreenConnect instance as an administrator. Navigate to the panel and select Status . Step 3: Input the New Key
Always procure your licenses directly from ConnectWise or an authorized reseller to ensure your software receives critical security patches and official technical support.
: For cloud users, keys and subscription details are managed directly on the instances page ScreenConnect Cloud Portal Via Server Files (On-Premise) : On your server, go to the folder within the installation directory. Open the license.xml To resolve it, downgrade to your eligible software
Log into your official ConnectWise account dashboard. Navigate to the procurement or product management tab to view active keys.
The license is typically applied directly via the cloud portal.
Follow the prompts to enter your new license key, update the license type, or change the billing cycle (e.g., yearly). Confirm and apply the changes. For Self-Hosted ScreenConnect (On-Premise) Obtain your new license.xml file or key string. Log in to your server.
